Excellence
through evidence.
IHCMS translates rigorous health-systems research into clear, defensible decisions — for the policymakers, companies, and integrators shaping the future of care.
Founded by researchers affiliated with the University of Toronto
Independent research partners for a complex system.
Innovative Health Care Management Solutions Inc. (IHCMS) is an academic research consultancy. We bring the methods and rigor of university research to the questions organizations actually face — cutting through complexity to give you evidence you can stand behind.
Rigorous
Peer-review-grade methods applied to real decisions — transparent, reproducible, and defensible under scrutiny.
Independent
No product to sell you and no vendor agenda — just an honest read of what the evidence supports.
Actionable
Findings translated into the briefs, models, and recommendations your team can move on immediately.
Services
Seven ways we turn evidence into action — from research and strategy through change management and quality improvement.
Academic Research
Data collection across interviews, surveys, consultations, focus groups, and case reviews, plus comprehensive literature review — local, national, and international — synthesized into clear, evidence-based reports that inform strategy, policy, and process decisions. Includes knowledge translation and rapid-review write-ups.
Strategy Development
Comprehensive strategy built from a stated vision to move an environment — such as primary care or provider compensation — from current to desired state, accounting for the right research, policy frameworks, and change-management requirements.
Evaluation
Evaluation frameworks designed and executed to review a steady-state model or the results of transformation initiatives — complete with remediation strategies and recommendations.
Policy & Process Development
Review, analysis, and synthesis of existing policy and process, and development of new policy, process, or frameworks — including implementation strategy — to close gaps and advance a governing body's agenda.
Change Management
Approaches designed and led to implement new policies or processes within a specific environment — for example, a new compensation model for primary care or a new laboratory claims process.
Communications
Communication plans, packages, and artifacts that support a policy, process, research, or other initiative through professional, stakeholder-focused communication.
Quality Improvement
Current-state review, development of key quality indicators, and strategies to move those indicators positively — in concert with stakeholders, decision-makers, and policy-makers.
Built for people making high-stakes decisions in health.
Policymakers & Government
You're redesigning compensation, reforming delivery models, or answering to accountability agendas. We give you the evidence base and policy analysis to make — and defend — the call.
Companies Entering Health
Before you commit capital or product, you need to understand how the system actually works — its funding flows, incentives, and decision-makers. We map the terrain so you move with confidence.
Systems Integrators
You're delivering a large-scale health transformation and need primary-care and policy depth you don't have in-house. We embed as the domain expertise that de-risks delivery and strengthens your recommendations.
From evidence to action.
A disciplined path from an open question to a decision you can defend — the same method that underpins our academic work.
Dr. Monica Aggarwal, PhD
Dr. Monica Aggarwal founded IHCMS to bridge academic research and the real-world decisions of health-system leaders. Her work focuses on turning evidence into action across primary care policy, workforce, and equity.
She is affiliated with the Integrated Primary Care Systems Lab at the University of Toronto, bringing that same standard of rigor to every IHCMS engagement.
View the Integrated Primary Care Systems Lab ↗Let's talk about your question.
Whether you're shaping policy, entering the health sector, or delivering a transformation program — start with a conversation.
info@ihcms.ca